our team tap into a wealth of experience

Bring in the business transformation experts

Our specialist consultants will act as part of your team to bridge a gap in strategic
expertise, providing an invaluable, objective, external view of operations.

Tony Backhouse

Managing Director and Business Transformation Specialist

Tony’s vision and drive has literally ‘transformed’ the business from a team of one (himself) in 2016 to become a powerhouse of business growth and transformation specialists who are committed to supporting clients to achieve their true potential. He has over 30 years’ experience in developing and implementing strategic plans, managing change and building innovation programmes for large public sectors organisations through to smaller, owner-managed businesses.

Connect with Tony Backhouse on LinkedIn

Diane Johnson

Lead HR Consultant

Diane has over 30 years’ experience working in human resources roles across most commercial sectors. She has been delivering services to smaller businesses since 2012 and was instrumental in establishing RfM Transform HR in 2019. Her energy, curiosity and commitment to bringing out the best in people is contagious and she approaches even the most challenging HR matters with a reassuring, unflappable calm. Diane also provides professional coaching to business owners and leaders.

Connect with Diane Johnson on LinkedIn

Mark Thwaite

Lead Digital Consultant

Mark is an experienced digital and innovation consultant with a passion for helping businesses to develop and roll out powerful digital strategies that will lead to growth and commercial success. Part of the original amazon.co.uk start-up team, Mark has a proven track record of delivering digital solutions that transform the way businesses work with a keen eye on the bottom line.

Connect with Mark Thwaite on LinkedIn